– Optimizing part of service processes for individuals and legal entities
– Organization of necessary changes to increase the level of activity efficiency
– Updating the personnel policy
– Analysis of the credit activity reorganization process
– Development of regional development service improvement measures
– Assistance in the development of the corporate banking direction
– Planning of credit administration implementation works in branches
– Perfecting the functional planning process
– Preparatory work for the introduction of a new credit model
– Support the strategic planning process
– Elaboration of ways to increase the quality of service in a short period of time
– Formation of management reporting system
– Development in the segment of medium-sized companies
– Development of a methodology for improving the work of corporate bankers
– Elaboration of the system of effectiveness of employees’ activities
– Elaboration of the concept of labor remuneration system and the way of its implementation
– Recommendations regarding opportunities to improve credit performance
– Elaboration of opinions on the expediency and approaches of creating an investment bank
– Organization of strategic planning process
– Formation and implementation of a unified sales system
– Formation of an alternative scheme of organizational arrangement
– Development of measures to increase the confidence of the population in the banking system
– Elaboration of the functional-structural model of the internal organizational arrangement of the marketing department
– Formation and implementation of feedback system
– Formation of a special technology for the development of customer relations
– Development and implementation of the stimulation system for sales of products and services
– Development of implementation plans for newly created services
– Preparation of official descriptions of each workplace
– Support the strategic planning process
– Creation of an optimal management organizational structure and preparation of regulations for all structural units
– Creation of prerequisites for the implementation of service quality management policy
– Support of planning and control procedures during 2001
– Formation and implementation of the system for evaluating the effectiveness of personnel activities
– formation and implementation of an integrated planning and control system; Formation of the general strategic package
– Complex diagnostics of the management system
– Support for marketing strategy implementation
– Formation and introduction of a new organizational model of credit department activity
– Preparation of a conclusion on the shortcomings of the sales promotion system and the possibilities of their correction
– Formation of service quality management policy
– Formation of credit policy
– Marketing strategy formation
– Deficiencies in the sales promotion system, opportunities to correct these deficiencies, and preparation of a plan for the integration of branches into the system
